Our People & Culture

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Our People

We’re a small, but mighty team 💪🏼 Here is a little bit about what we like to get up to when we’re not being ‘the people behind the envelopes’ 💌

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Nathan

Managing Director

When I’m not working, I’m usually somewhere on the road with Milo, heading off for a night or two away, whether that’s camping or an Airbnb. I like getting out and exploring different parts of the country, anywhere with a good view and even better walks. Add a few drinks and decent company, and that’s pretty much my perfect setup.

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Milo

Director of Snuggles

I’m Milo, a two-year-old miniature poodle and the official Director of Snuggles. I take my job very seriously, mainly by demanding attention at all times and making sure no one relaxes without me involved. I’m usually found ensuring there are enough walks, snacks, and fuss to meet company standards.

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Karen

Sales Director

Life’s pretty full thanks to my social butterfly tendencies, so ‘me time’ is a rare luxury. When I do get a moment, you’ll find me watching any kind of sport, soaking up time with family and friends, or enjoying a peaceful walk, especially on a cold, frosty morning when everything feels a little bit magical.

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Neil

Director

I enjoy watching and playing most sports. Football and golf probably top the list.
My happy place? With my wife and Choccy Labrador in our motor home enjoying the best that outdoor life has to offer. Fresh air, walks, sightseeing, sunsets, and relaxing evenings tucked up in our little haven of peace.

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Sue

Director

My life revolves around dogs walks,  holidays, catching up with friends near and far and my latest addition, the gym!  We love setting off in our MoHo on a whim and just spending nights away, seeing different places and meeting new people.

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Andy

Director

I enjoy exploring different parts of the country, discovering new towns and villages along the way. You’ll usually find me out and about with Alfie, my deer-headed chihuahua, making the most of a good walk and taking in the scenery. I’m always happy to end up in a proper country pub with great food and a good pint.

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Andre

Operations Manager

When I’m not working, I’m usually outside grilling something up, or enjoying a proper pint of Guinness. I like getting out for walks with my two dogs, and if I’m indoors, I’m probably down a rabbit hole building something new on the internet.

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Robson

Warehouse

Most weeks you’ll find me on the football pitch, and if I’m not playing, I’m watching Newcastle United. I also get out for a round of golf whenever I can. Come the weekend, I’m usually sinking a few pints, with an Old Mout in hand.

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Elise

Print

I’ve recently got into going to the gym and Pilates, which I’m trying to stick to most of the time. When I’m not there, I’m usually enjoying a bit of retail therapy at Meadowhall or going for long drives.

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Luke

Production

I’m Luke, and I’ve recently moved back to the UK after living abroad, an amazing experience. I enjoy things like walking, hiking, and going to the gym, and I’m also really into gaming.

Our Culture

Our culture is defined by eight key principles: Excellence-Driven, where continuous improvement and innovation are at the forefront; Customer-Centric, prioritising empathy and outstanding customer experiences; People-First, promoting a supportive, inclusive environment; Learning & Development, with ample opportunities for growth and upskilling; Be Collaborative, fostering open communication and shared success; Be Innovative, encouraging creativity and risk-taking; Ethical and Transparent, upholding integrity and honesty; and Purpose-Driven, where we strive to make a positive impact in the world.

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Excellence-Driven

Continuous improvement, high standards, and innovation. Employees are encouraged to push boundaries, think creatively, and strive for excellence in every aspect of their work.

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Customer-Centric

Empathy, responsiveness, and a deep understanding of customer needs. Employees are trained to prioritise customer satisfaction, going above and beyond to ensure positive experiences.

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People-First

Look after your teammates – Supportive and inclusive environment, with a strong emphasis on work-life balance, mental health, and well-being.

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Learning & Development

Continuous learning opportunities, mentoring, and career development programs. The company invests in training and upskilling, encouraging employees to pursue new skills and knowledge.

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Be Collaborative

Open communication, shared goals, and a collaborative work environment. Teams work cross-functionally, sharing knowledge and resources. Success is celebrated as a collective achievement, fostering a strong sense of community and camaraderie.

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Be Innovative

Encourages risk-taking, experimentation, and out-of-the-box thinking. Employees are empowered to innovate, with resources and time allocated for exploring new ideas. The company embraces change and adapts quickly to new challenges.

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Ethical and Transparent

A commitment to ethical practices, transparency in decision-making, and accountability. The company builds trust with both employees and customers by being open and honest. Ethical behavior is a core value, and there is a strong emphasis on doing the right thing.

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Purpose-Driven

We are passionate about making a positive impact in the world and aligning our work with our core values. Our team members are motivated by a shared vision and a commitment to creating meaningful change.

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